The state's new computer system designed to process vehicle licenses and registrations is up and running, and by all accounts things were off to a good start this week.
Agents from across Minnesota handled more than 21,600 transactions on Monday, the first day the MNDrive system went live. No major hiccups were reported as customers conducted business both in person and online, said Megan Leonard, a spokeswoman with the state's Driver and Vehicle Services (DVS).
"The launch is off to a smooth start overall," she said.
MNDrive replaces MNLARS, the troubled vehicle licensing and registration system on which the state spent more than $100 million before abandoning it. The Legislature directed the Department of Public Safety and the state's IT department to replace MNLARS by the end of 2020.
MNDrive is being used at 15 exam stations, deputy registrar offices and driver's license agent offices across the state. Most offices were closed last week to allow for the switch-over and to train personnel on how to enter customer information.
Officials warned Monday that in-person transactions might take longer than usual as offices caught up on the backlog and clerks became used to MNDRIVE.